Netdemics Support Technician
Retrieving the current availability of the technology help desk.
Student Help Desk Technician
Retrieving current student technician availability.
Sign in
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Student Technician dashboard
Manage only Student Help Desk Technician availability.
Student Help Desk Technician
Administrator dashboard
Manage live availability, staff permissions, and network access.
Help desk availability
Schedule the expected return while Unavailable. The public status stays Unavailable until a Super Admin manually sets it to Available. A manual status change clears this schedule.
Student Help Desk Technician — Super Admin override
Set the student technician status directly. Student technicians can also change this status; the most recent change takes effect.
Public page IP access
Restrict the student/faculty live status page. Leave blank to allow all networks.
Technician dashboard IP access
Only applies to student technicians. Super admins retain access so they can correct misconfigured rules.
Staff accounts
| Role | Enabled | Action |
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Recent activity
| When | Staff member | Action | Detail | IP |
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